Greater Charleston Contact Center Alliance http://www.g3ca.org Fri, 10 May 2013 18:34:38 +0000 en-US hourly 1 http://wordpress.org/?v=3.5.1 April 2013 – Lunch and Learn http://www.g3ca.org/april-2013-lunch-and-learn/ http://www.g3ca.org/april-2013-lunch-and-learn/#comments Wed, 03 Apr 2013 19:35:54 +0000 gccadmin http://www.g3ca.org/?p=121 Continue reading →]]> Blackbaud_logo

How to Attract and Retain Top Talent
G3CA Lunch and Learn

Thursday April 11, 2013

11:30am – 1:00pm

Smokey Bones, North Charleston

We are excited to announce our next G3CA event which will be a Lunch and Learn.  It will be held at Smokey Bones in North Charleston on Thursday, April 11, from 11:30 AM – 1:30 PM.   Lunch and Learn events are a great way to share and hear best practice and bench marking information from your fellow contact center peers.  As the economy is improving, retention could be trending down and it’s as important as ever to ensure the right people get and stay on your team.  So, let’s chat about how to attract and retain top talent!
As we experienced at last July’s event, Lunch and Learn events are a great opportunity to build and strengthen relationships with your peers in our industry.  The atmosphere is intended to be a casual one with candid sharing of ideas, best practices and insights.To cover the cost of lunch for each attendee there will be a $15 flat charge, payable at the door.

 
What do I need to do to prepare for this Lunch and Learn?
  • Think about who in your organization you want to bring with you
  • RSVP here
  • Think about the topics below and be ready to share during the lunch
 
WHEN:       Thursday, April 11, 2013, 11:30 AM – 1:30 PM     
 
WHERE:     Smokey Bones BBQ & Grill, 7250 Rivers Avenue, N. Charleston, SC, 29406
 
PROGRAM:  Lunch and Learn.  Sharing best practices regarding recruiting, selection, and retention.Hope to see you there!

]]> http://www.g3ca.org/april-2013-lunch-and-learn/feed/ 0 November 2012 – Annual Meeting http://www.g3ca.org/november-2012-annual-meeting/ http://www.g3ca.org/november-2012-annual-meeting/#comments Fri, 26 Oct 2012 15:09:03 +0000 gccadmin http://www.g3ca.org/?p=110

]]> http://www.g3ca.org/november-2012-annual-meeting/feed/ 0 July 2012 Lunch and Learn http://www.g3ca.org/july-2012-lunch-and-learn/ http://www.g3ca.org/july-2012-lunch-and-learn/#comments Mon, 02 Jul 2012 14:14:54 +0000 gccadmin http://www.g3ca.org/?p=102

]]> http://www.g3ca.org/july-2012-lunch-and-learn/feed/ 0 April 2012 Career Fair April 24, 2012 http://www.g3ca.org/april-2012-career-fair-april-24-2012/ http://www.g3ca.org/april-2012-career-fair-april-24-2012/#comments Wed, 14 Mar 2012 20:56:40 +0000 gccadmin http://www.g3ca.org/?p=93 2012 G3CA Career Fair

]]> http://www.g3ca.org/april-2012-career-fair-april-24-2012/feed/ 0 March 2012 G3CA Membership Meeting http://www.g3ca.org/march-2012-g3ca-membership-meeting/ http://www.g3ca.org/march-2012-g3ca-membership-meeting/#comments Wed, 07 Mar 2012 16:27:46 +0000 gccadmin http://www.g3ca.org/?p=59 Continue reading →]]>

Making the Transition from Employee to Manager.

Many of us have gone through this change as first-time Managers, and we are excited to have Managers from our local Contact Centers in our panel discussion to share best practices.

The March Membership meeting of the G3CA will be on Thursday, March 8, 2012 from 8:30AM – 10:30AM @ the Trident One Stop in North Charleston (details below).  

 Members are encouraged to bring a guest for FREE to this meeting.  Since many of us likely have new Managers in our centers, this might be great learning opportunity for them!  Looking forward to seeing you next week!

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